Do you need ammunition to support the value of a donor-centred approach?

Be sure to read the following:

“Donor-Centered Leadership: What it Takes to Build a High Performance Fundraising Team” by Penelope Burk

“Building Donor Loyalty: The Fundraiser’s Guide to Increasing Lifetime Value” by Adrian Sargeant and Elaine Jay

“Keep Your Donors: The Guide to Better Communications and Stronger Relationships” by Tom Ahern and Simone Joyaux